Privacy Policy of Machado Immigration Inc.

At Machado Immigration Inc., protecting your personal information is a priority. We collect only the information reasonably required to respond to inquiries, schedule consultations, provide services, process payments, send authorized communications, operate our website, prevent fraud, and comply with our legal and professional obligations. This information may include your name, telephone number, email address, information submitted through online forms, consultation details, communications, payment information, and technical or browsing information collected through cookies. 

Please do not send confidential or sensitive information through a general contact form unless instructed to use a secure channel. Contacting us, booking a consultation, subscribing to communications, or using our website does not, by itself, create a consultant–client relationship.

We do not knowingly collect information directly from minors without appropriate authorization. We do not sell or rent personal information. Information may be shared only when necessary with authorized employees, collaborators, professional advisors, government authorities, regulators, or service providers supporting functions such as hosting, storage, communications, scheduling, accounting, payment processing, and cybersecurity. We do not share personal information with third parties for their own marketing purposes. Some providers may process information outside Quebec or Canada, where it may be subject to the laws of another jurisdiction.

We retain personal information only for as long as required to provide our services and meet our legal, regulatory, contractual, tax, insurance, and professional obligations. Information related to a professional mandate may need to be retained for at least five years after the mandate ends. When information is no longer required, it will be securely destroyed, deleted, or anonymized. We use reasonable administrative, technical, and physical safeguards to protect personal information; however, no website, electronic communication, or storage system can be guaranteed to be completely secure. Privacy incidents will be assessed, recorded, and reported to affected individuals and the Commission d’accès à l’information du Québec when required by law.

Subject to applicable law, you may request access to or correction of your personal information, withdraw your consent, request information about how your information has been used or disclosed, and exercise any applicable rights concerning deletion, portability, de-indexation, or cessation of dissemination. Requests must be submitted in writing and may require identity verification. Withdrawing consent may limit our ability to provide certain services, although some information may still need to be retained by law or under our professional obligations.

Any immigration points calculator, NOC classification tool, questionnaire, artificial-intelligence feature, or other automated resource made available by Machado Immigration Inc. provides preliminary information only and does not constitute legal or immigration advice, a professional opinion, an eligibility determination, or a guarantee of approval. Results may be incomplete, inaccurate, outdated, or dependent on the information entered by the user. All calculations and classifications must be verified against current official government sources. A suggested NOC code must be validated by comparing the applicant’s actual duties, responsibilities, qualifications, and evidence with the current official NOC description and applicable program requirements; a job title alone is insufficient. To the fullest extent permitted by law, Machado Immigration Inc. is not responsible for decisions, refusals, losses, or other consequences resulting from reliance on unverified tool results.

By providing your mobile telephone number and expressly consenting to receive SMS or text messages, you agree to receive messages from Machado Immigration Inc. concerning appointments, inquiries, case notifications, reminders, informational updates, and, where separately authorized, promotional communications. Message frequency varies and messages may be recurring. Message and data rates may apply. Consent is not a condition of purchasing services. Your mobile number and personal information will not be sold or shared with third parties for their own marketing purposes, although service providers may process information solely to deliver communications on our behalf. You may opt out at any time by replying STOP and may reply HELP for assistance or more information. After an opt-out request, we may send one final confirmation message. Opting out of SMS messages does not prevent us from communicating through another authorized method when necessary to provide requested services, administer an existing mandate, or comply with legal or professional obligations.

Our website may use cookies and contain links to third-party websites, booking platforms, payment systems, or social-media services. Machado Immigration Inc. is not responsible for the content, security, or privacy practices of external services. For questions, privacy requests, or complaints, contact us at info@machadoimmigration.com